Spare Parts

The quality of service after sales is highly contingent upon availability and accessibility of spare parts. This is one area where DTE has exceled and indeed the proficiency of DTE’s after sales service has much bearing on its persistent efforts in maintaining wide range of spare parts. For the benefit of all customers, DTE is further committed to procure and maintain inventory of all spare parts that is never out of stock to ensure timely delivery. Aimed towards better accessibility and availability of spare parts at all times, DTE currently has warehouses strategically located to serve the needs of its customers far and wide. The warehouses in Thimphu, Phuentsholing and Gelephu currently cater to all the regions in the country. In its endeavor to continually improve customer satisfaction, DTE further intends to establish more warehouses across the country for easy accessibility of genuine spare parts to the most far-flung areas in the country.